Shipping Policy

Can I pick up my order in-store?

Yes you can! You can avoid shipping costs by picking up your order in-store for free!

Simply select the "Pick up" Delivery Method option during checkout.

You will receive a confirmation email letting you know when your order is ready for pick up. Please note pickup is only available during store hours Monday to Friday 11-7, Saturday and Sunday 11-6.

If you experience issues please call us at 416-324-8333 and we will assist you.

Do you offer local delivery?

Yes! We offer same day delivery via Dlvvr within 20km or less distance from our store address, however, this is not always a guarantee. Your package will be delivered the next day if your order is submitted after business hours, two hours before the store closes, or if there are an inadequate amount of "Zoomrs" available. In the instance in which a "Zoomr" is not available that day, Dlvvr will inform you directly. Dlvvr is a local on-demand same-day/next-day delivery service for Toronto businesses. The service compares themselves to Uber Eats in how they operate. Dlvvr does not schedule deliveries.

Where do you ship?

Currently, we are only shipping within Canada and to the Continental United States.

How do you ship?

We ship via Canada Post within Canada and USPS to the United States.

All products are shipped from our store in downtown Toronto. We thoroughly inspect all products prior to shipment, to ensure that there are no damages or defects. We take special care to package your order safely so that they may arrive in perfect condition. If, however, the contents of your package arrive damaged or broken please email us immediately at hellojuxtapose@gmail.com

When can I expect my order?

Your order will be processed and ready to ship within 1-2 business days. Once your order has been shipped you will be notified via email and provided with a Canada Post or USPS tracking number, with the exception of orders that contain ONLY greeting cards and/or stickers. Please be aware that greeting card/sticker only orders are shipped as untracked lettermail and may take longer than expected.

We do not guarantee the accuracy of arrival dates or tracking of your order once shipped, especially during busy holiday season. We ask that you allow extra time for delivery.

How much does shipping cost?

All prices stated on this website are in Canadian Dollars. We offer Free Shipping by Canada Post on orders with greeting cards and/or stickers only.

We also offer free shipping on orders above $150.00 within Canada.

Delivery Location	Flat Rate Shipping Cost
Ontario	$12.00
Provinces (Excluding Ontario and Newfoundland)	$20.00
Territories and Newfoundland	$25.00
Orders with Greeting Cards/Stickers Only (Within Canada)	Free
United States	$30.00
Orders with Greeting Cards/Stickers Only (Within Continental United States)	$5.00